/* caso.css — página "Qual é o seu caso?". Pastas de atendimento, ficha com
   checklist que monta a mensagem do WhatsApp e jornada em 4 passos. */
:root {
    --cs-tinta: #1E2022;
    --cs-tinta-2: #4A4E52;
    --cs-tinta-3: #6B7075;
    --cs-papel: #F4F1EC;
    --cs-pasta: #FBF9F5;
    --cs-pasta-aba: #EAE3D8;
    --cs-latao: #CF9D68;
    --cs-latao-escuro: #9A6B38;   /* texto dourado legível sobre papel (contraste 4.5:1) */
    --cs-linha: rgba(30, 32, 34, .10);
    --cs-linha-forte: rgba(30, 32, 34, .22);
    --cs-zap: #1E8E4E;
    --cs-sombra: 0 1px 2px rgba(30,32,34,.06), 0 6px 18px -8px rgba(30,32,34,.18);
    --cs-sombra-alta: 0 2px 4px rgba(30,32,34,.08), 0 18px 40px -16px rgba(30,32,34,.32);
    --cs-r: 14px;
}

.cs-abertura { background: var(--cs-papel); padding: 7.5rem 0 2.5rem; }
.cs-trilha { font-size: .82rem; color: var(--cs-tinta-3); margin-bottom: 1.6rem; }
.cs-trilha a { color: inherit; text-decoration: none; }
.cs-trilha a:hover { color: var(--cs-tinta); text-decoration: underline; }
.cs-rotulo { font-size: .74rem; font-weight: 700; letter-spacing: .16em; text-transform: uppercase; color: var(--cs-latao-escuro); margin: 0 0 .7rem; }
.cs-abertura h1 { font-size: clamp(2.1rem, 5.5vw, 3.6rem); line-height: 1.05; letter-spacing: -.02em; color: var(--cs-tinta); margin: 0 0 1rem; font-weight: 800; }
.cs-sub { font-size: clamp(1rem, 2vw, 1.15rem); line-height: 1.6; color: var(--cs-tinta-2); max-width: 44rem; margin: 0 0 2rem; }

.cs-busca { max-width: 36rem; }
.cs-busca label { display: block; font-size: .82rem; font-weight: 600; color: var(--cs-tinta); margin-bottom: .45rem; }
.cs-campo-caixa { position: relative; }
.cs-campo-caixa svg { position: absolute; left: 1rem; top: 50%; transform: translateY(-50%); color: var(--cs-tinta-3); pointer-events: none; }
.cs-busca input { width: 100%; min-height: 52px; padding: .8rem 1rem .8rem 2.9rem; border: 1px solid var(--cs-linha-forte); border-radius: 999px; background: #fff; font: inherit; font-size: 1rem; color: var(--cs-tinta); transition: border-color .15s ease, box-shadow .15s ease; }
.cs-busca input:focus { outline: none; border-color: var(--cs-latao); box-shadow: 0 0 0 4px rgba(207,157,104,.28); }
.cs-contagem { font-size: .8rem; color: var(--cs-tinta-3); margin: .5rem 0 0 1rem; min-height: 1.2em; }

/* Pastas */
.cs-pastas-secao { background: var(--cs-papel); padding: 1rem 0 4.5rem; }
.cs-pastas { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 2.2rem 1.4rem; }
.cs-pasta { position: relative; }
.cs-pasta[hidden] { display: none; }
.cs-pasta-botao { all: unset; box-sizing: border-box; cursor: pointer; display: flex; flex-direction: column; gap: .55rem; width: 100%; height: 100%; min-height: 178px; padding: 1.5rem 1.4rem 1.3rem; background: var(--cs-pasta); border: 1px solid var(--cs-linha); border-radius: 0 var(--cs-r) var(--cs-r) var(--cs-r); box-shadow: var(--cs-sombra); position: relative; transition: transform .2s cubic-bezier(.2,.7,.2,1), box-shadow .2s ease, border-color .2s ease; }
.cs-pasta-botao .cs-aba { position: absolute; left: -1px; top: -1.55rem; height: 1.6rem; display: inline-flex; align-items: center; padding: 0 .9rem; background: var(--cs-pasta-aba); border: 1px solid var(--cs-linha); border-bottom: 0; border-radius: 10px 10px 0 0; transition: background .2s ease, color .2s ease; }
.cs-aba { font-size: .68rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--cs-tinta-2); white-space: nowrap; }
.cs-pasta-titulo { font-size: 1.06rem; font-weight: 700; line-height: 1.3; color: var(--cs-tinta); }
.cs-pasta-resumo { font-size: .88rem; line-height: 1.5; color: var(--cs-tinta-2); }
.cs-pasta-abrir { margin-top: auto; padding-top: .4rem; font-size: .84rem; font-weight: 700; color: var(--cs-latao-escuro); }
.cs-pasta-abrir span { display: inline-block; transition: transform .2s ease; }
.cs-pasta-botao:hover { transform: translateY(-3px); box-shadow: var(--cs-sombra-alta); border-color: rgba(207,157,104,.55); }
.cs-pasta-botao:hover .cs-aba { background: var(--cs-latao); color: var(--cs-tinta); }
.cs-pasta-botao:hover .cs-pasta-abrir span { transform: translateX(4px); }
.cs-pasta-botao:focus-visible { outline: 3px solid var(--cs-latao); outline-offset: 3px; }
.cs-pasta-botao:active { transform: translateY(-1px); }

@media (prefers-reduced-motion: no-preference) {
    .cs-pasta.cs-entra { animation: cs-sobe .45s cubic-bezier(.2,.7,.2,1) both; animation-delay: calc(var(--i) * 45ms); }
    @keyframes cs-sobe { from { opacity: 0; transform: translateY(14px); } to { opacity: 1; transform: none; } }
}

.cs-vazio { margin-top: 1rem; padding: 1.6rem; border: 1px dashed var(--cs-linha-forte); border-radius: var(--cs-r); background: var(--cs-pasta); max-width: 40rem; }
.cs-vazio p { margin: 0 0 1rem; color: var(--cs-tinta-2); line-height: 1.6; }

/* Botões */
.cs-botao-zap { display: inline-flex; align-items: center; justify-content: center; gap: .6rem; min-height: 50px; padding: .8rem 1.5rem; border-radius: 999px; background: var(--cs-zap); color: #fff; font-weight: 700; font-size: .95rem; text-decoration: none; transition: background .15s ease, transform .15s ease; }
.cs-botao-zap:hover { background: #17733F; transform: translateY(-1px); }
.cs-botao-zap:focus-visible, .cs-botao-sec:focus-visible { outline: 3px solid var(--cs-latao); outline-offset: 3px; }
.cs-botao-sec { display: inline-flex; align-items: center; justify-content: center; min-height: 50px; padding: .8rem 1.5rem; border-radius: 999px; border: 1px solid var(--cs-tinta); color: var(--cs-tinta); font-weight: 700; font-size: .95rem; text-decoration: none; transition: background .15s ease, color .15s ease; }
.cs-botao-sec:hover { background: var(--cs-tinta); color: #fff; }

/* Jornada */
.cs-jornada { background: var(--cs-tinta); color: #E8E4DD; padding: 4.5rem 0; }
.cs-jornada .cs-rotulo { color: var(--cs-latao); }
.cs-jornada h2 { color: #fff; font-size: clamp(1.6rem, 3.6vw, 2.3rem); letter-spacing: -.01em; margin: 0 0 2.6rem; font-weight: 800; }
.cs-passos { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 1.6rem; position: relative; }
.cs-passos::before { content: ""; position: absolute; left: 0; right: 0; top: 1.15rem; height: 1px; background: linear-gradient(90deg, var(--cs-latao), rgba(207,157,104,.15)); transform-origin: left; }
.cs-passo { position: relative; padding-top: 3.1rem; }
.cs-num { position: absolute; top: 0; left: 0; width: 2.3rem; height: 2.3rem; border-radius: 50%; background: var(--cs-tinta); border: 1px solid var(--cs-latao); color: var(--cs-latao); display: grid; place-items: center; font-size: .78rem; font-weight: 700; font-variant-numeric: tabular-nums; }
.cs-passo h3 { color: #fff; font-size: 1.02rem; margin: 0 0 .5rem; font-weight: 700; }
.cs-passo p { font-size: .9rem; line-height: 1.6; color: #BFBAB2; margin: 0; }
@media (prefers-reduced-motion: no-preference) {
    .cs-passos.cs-vista::before { animation: cs-traco 1.1s cubic-bezier(.2,.7,.2,1) both; }
    .cs-passos.cs-vista .cs-passo { animation: cs-sobe .5s cubic-bezier(.2,.7,.2,1) both; }
    .cs-passos.cs-vista .cs-passo:nth-child(2) { animation-delay: .15s; }
    .cs-passos.cs-vista .cs-passo:nth-child(3) { animation-delay: .3s; }
    .cs-passos.cs-vista .cs-passo:nth-child(4) { animation-delay: .45s; }
    @keyframes cs-traco { from { transform: scaleX(0); } to { transform: scaleX(1); } }
}

.cs-fim { background: var(--cs-papel); padding: 4rem 0 3rem; }
.cs-fim-grade { display: grid; grid-template-columns: 1.3fr 1fr; gap: 2rem; align-items: center; }
.cs-fim h2 { font-size: clamp(1.4rem, 3vw, 1.9rem); color: var(--cs-tinta); margin: 0 0 .6rem; font-weight: 800; }
.cs-fim p { color: var(--cs-tinta-2); line-height: 1.6; margin: 0; }
.cs-fim-acoes { display: flex; flex-wrap: wrap; gap: .8rem; justify-content: flex-end; }
.cs-aviso { font-size: .78rem; color: var(--cs-tinta-3); margin-top: 2.4rem; }

/* Ficha (dialog) */
.cs-ficha { position: fixed; inset: 0; margin: auto; height: fit-content; width: min(560px, calc(100% - 2rem)); max-height: calc(100dvh - 2rem); padding: 2.2rem 2rem 1.8rem; border: 0; border-radius: 18px; background: var(--cs-pasta); color: var(--cs-tinta); box-shadow: 0 30px 80px -20px rgba(0,0,0,.45); overflow: auto; }
.cs-ficha::backdrop { background: rgba(30,32,34,.55); backdrop-filter: blur(3px); }
.cs-ficha[open] { animation: cs-abre .25s cubic-bezier(.2,.7,.2,1); }
@keyframes cs-abre { from { opacity: 0; transform: translateY(16px) scale(.98); } to { opacity: 1; transform: none; } }
.cs-ficha-fechar-form { position: absolute; top: .8rem; right: .8rem; margin: 0; }
.cs-fechar { width: 44px; height: 44px; border-radius: 50%; border: 0; background: transparent; color: var(--cs-tinta-2); cursor: pointer; display: grid; place-items: center; transition: background .15s ease; }
.cs-fechar:hover { background: rgba(30,32,34,.07); }
.cs-fechar:focus-visible { outline: 3px solid var(--cs-latao); }
.cs-ficha-aba { display: inline-block; background: var(--cs-pasta-aba); padding: .3rem .8rem; border-radius: 8px; margin-bottom: .9rem; }
.cs-ficha h2 { font-size: 1.4rem; line-height: 1.25; margin: 0 0 .7rem; padding-right: 2.5rem; font-weight: 800; }
.cs-explica { font-size: .93rem; line-height: 1.6; color: var(--cs-tinta-2); margin: 0 0 1.4rem; }

.cs-docs { border: 0; padding: 0; margin: 0 0 1.2rem; }
.cs-docs legend { font-size: .8rem; font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--cs-latao-escuro); margin-bottom: .3rem; padding: 0; }
.cs-docs-dica { font-size: .82rem; color: var(--cs-tinta-3); margin: 0 0 .8rem; }
.cs-docs ul { list-style: none; margin: 0; padding: 0; display: grid; gap: .5rem; }
.cs-doc { display: flex; align-items: center; gap: .8rem; min-height: 48px; padding: .6rem .9rem; border: 1px solid var(--cs-linha); border-radius: 10px; background: #fff; cursor: pointer; font-size: .9rem; line-height: 1.4; transition: border-color .15s ease, background .15s ease; }
.cs-doc input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.cs-marca { flex: 0 0 22px; width: 22px; height: 22px; border: 1.5px solid var(--cs-linha-forte); border-radius: 6px; display: grid; place-items: center; transition: background .15s ease, border-color .15s ease; }
.cs-marca svg { opacity: 0; transform: scale(.6); transition: opacity .15s ease, transform .2s cubic-bezier(.3,1.6,.5,1); }
.cs-doc:hover { border-color: rgba(207,157,104,.6); }
.cs-doc input:checked ~ .cs-marca { background: var(--cs-latao); border-color: var(--cs-latao); }
.cs-doc input:checked ~ .cs-marca svg { opacity: 1; transform: none; }
.cs-doc:has(input:checked) { background: #FBF4EA; border-color: rgba(207,157,104,.6); }
.cs-doc input:focus-visible ~ .cs-marca { outline: 3px solid var(--cs-latao); outline-offset: 2px; }
.cs-docs-placar { font-size: .82rem; font-weight: 600; color: var(--cs-tinta-2); margin: .7rem 0 0; }

.cs-previa { position: relative; background: #fff; border: 1px solid var(--cs-linha); border-left: 3px solid var(--cs-latao); border-radius: 10px; padding: .8rem 1rem; margin-bottom: 1.2rem; }
.cs-previa-rotulo { display: block; font-size: .7rem; font-weight: 700; letter-spacing: .1em; text-transform: uppercase; color: var(--cs-tinta-3); margin-bottom: .3rem; }
.cs-previa p { margin: 0; font-size: .86rem; line-height: 1.55; color: var(--cs-tinta); white-space: pre-line; }

.cs-ficha-zap { width: 100%; }
.cs-ficha-nota { font-size: .8rem; color: var(--cs-tinta-3); text-align: center; margin: .7rem 0 1.1rem; }
.cs-ficha-links { display: flex; flex-wrap: wrap; justify-content: space-between; gap: .6rem 1rem; border-top: 1px solid var(--cs-linha); padding-top: 1rem; }
.cs-ficha-links a { font-size: .85rem; font-weight: 600; color: var(--cs-tinta); text-decoration: underline; text-decoration-color: rgba(207,157,104,.8); text-underline-offset: 3px; min-height: 44px; display: inline-flex; align-items: center; }

@media (max-width: 860px) {
    .cs-abertura { padding-top: 6.5rem; }
    .cs-passos { grid-template-columns: 1fr 1fr; gap: 2rem 1.4rem; }
    .cs-passos::before { display: none; }
    .cs-fim-grade { grid-template-columns: 1fr; }
    .cs-fim-acoes { justify-content: flex-start; }
}
@media (max-width: 560px) {
    .cs-pastas { gap: 2.1rem; }
    .cs-passos { grid-template-columns: 1fr; }
    .cs-ficha { width: 100%; max-width: 100%; max-height: 92dvh; margin: auto 0 0; inset: auto 0 0 0; border-radius: 20px 20px 0 0; padding: 1.8rem 1.2rem 1.4rem; }
    .cs-ficha[open] { animation-name: cs-sobe-folha; }
    @keyframes cs-sobe-folha { from { transform: translateY(100%); } to { transform: none; } }
    .cs-fim-acoes a { flex: 1 1 100%; }
}
@media (prefers-reduced-motion: reduce) {
    .cs-ficha[open] { animation: none; }
    .cs-pasta-botao, .cs-pasta-botao:hover { transition: none; transform: none; }
}
@media (prefers-reduced-motion: no-preference) {
    .cs-passos:not(.cs-vista) .cs-passo { opacity: 0; }
}
.cs-abertura, .cs-pastas-secao, .cs-jornada, .cs-fim, .cs-ficha { text-align: left; }